Rescuemycar.com Reviews

The young gentleman who took my call was very pleasant and answered my queries while checking for best price option for my premium. He was very polite and informative. It's for the competitive price and excellent service from reviewers that I stay with Rescue My Car.

Date of experience : 06 September 2024

Read 1 more review about Rescuemycar.com 20 reviews 9 hours ago

Great experience

Recently renewed cover,but had to make an ammendment to the policy.The person I spoke to was very efficient and dealt with the issue competently.

Date of experience : 04 September 2024

15 reviews

it was very easy to use just be better…

it was very easy to use just be better if you had a app we could download it was make it easier for people who have got a policy with you

Date of experience : 05 September 2024

15 reviews 4 days ago

Great company, helpful staff.

I have been with this breakdown company for the last 4 years. The price is very competitive, even with no excess, and the cover is really good. You can add extras like key cover, European cover etc. I've only had to use their services once, but it was very easy to call them and arrange the rescue. The staff are really helpful and friendly. I'd highly recommend this breakdown company.

Date of experience : 03 September 2024

Read 1 more review about Rescuemycar.com 4 days ago

They were happy to review their quote…

They were happy to review their quote for renewing with them as I had found cheaper deals with other companies.
It was straightforward
We broke down recently and the service they provided was great

Date of experience : 27 August 2024

25 reviews 5 days ago

Cannot comment as to rescue side of it…

Cannot comment as to rescue side of it as have just joined up and hopefully will not require the service given. The reason I joined is because it is very good value compared to my existing renewal quote. It was a breeze to start my new cover therefore very pleased.

Date of experience : 02 September 2024

105 reviews 31 Aug 2024

Breakdown cover; great value for money.

When and if, I need the services of Rescuemycar.com I shall write a comprehensive report to Trustpilot. I have used this company before and the website is very easy to use. There is nothing difficult or complicated taking out a breakdown policy with them. A major breakdown company quoted me £96 to cover my motorcycle which only covers a small mileage per year and only in the summer these days. Rescuemycar.com offered me full coverage for just £21.00; a very big difference.

Date of experience : 30 August 2024

Read 2 more reviews about Rescuemycar.com 31 reviews 2 days ago

Very efficient

The call handler of my last query was so efficient and kind and so quickly helped resolve my problem. Once again very impressed

Date of experience : 05 September 2024

Read 1 more review about Rescuemycar.com 9 hours ago

Did not “Rescue My Car”

While on holiday in the north of Scotland we encountered a pothole which caused a tyre to blowout. This was on a Sunday afternoon, in a remote area (Dunbeath, near Wick).

We called Rescue My Car who advised that as the problem was tyre related I had to source a tyre and they would then recover us a maximum of 10 miles…we were remote, with my elderly, disabled mother-in-law in the car and we were effectively stranded. The agent o spoke to at RMC just refereed to the small print.

Date of experience : 01 September 2024

4 days ago

Rescuemycar.com

Online application for membership was clear and straightforward with a satisfactory cost.As it is a vehicle breakdown and rescue service,I actually hope that I don’t have to use it !

Date of experience : 04 September 2024

2 days ago

Happy motorist

Rather a long wait on the telephone but the guy was very helpful once I got to speak to him. Very obliging and met my request to speak a little slower due to my hearing impairment. Would definitely use them again.

Date of experience : 06 September 2024

Read 1 more review about Rescuemycar.com 63 reviews 2 days ago

Admin fee and renewal price

Been with RMC for a few years, not had to call them out.
Every year though, renewal price is horrendous, have to cancel and start new, no loyalty from them to existing customers.
I just swapped my car online, did it all myself and got charged an additional premium plus an admin fee, FOR DOING IT ALL MYSELF. RMC did nothing.
Check the other 1 star reviews!

Date of experience : 06 September 2024

11 reviews 4 days ago

I needed EU breakdown cover for a trip…

I needed EU breakdown cover for a trip to Germany so used a comparison site and found Rescue my car. Easy to apply good communication and competitive price.

Date of experience : 04 September 2024

22 reviews 6 days ago

4 Stars instead of 5

The reason it is only 4 stars instead of 5 is that when I went online to buy breakdown cover with Rescue my Car I took out the policy with an excess. I did not receive any emails or messages to say I was now a customer but changed my mind the following day and decided to have a policy with no excess. I rang up only to wait half an hour before anyone answered. The man who answered was very polite and said I should have receive an email within a few minutes after taking out the policy. I discussed with him what I wanted to do and he agreed to waive the admin fee of £5 for the amendment because it was not active yet, so now all sorted. If I had received a confirmation email and not had to wait 30 minutes for my call to be answered, I would have given 5 stars.

Date of experience : 02 September 2024

19 reviews 30 Aug 2024

breakdown plus service

reasonably priced in todays market.
been with them since 2017, not had to use them yet, but there when I need them 24 hours.
easy to apply online and download documents.
lots of different options available for cover to suit you.

Date of experience : 29 August 2024

Read 1 more review about Rescuemycar.com 6 days ago

We have broke down twice and…

We have broke down twice and rescuemycar have been excellent both times towing 160miles back home with caravan one time

Date of experience : 26 August 2024

3 days ago

Policy was easy to purchase

The process of purchasing the european breakdown cover was good with emails and documents sent immediately after purchase. I didn't use the service though because my car didn't breakdown so I can't comment on the process of recovering the car.

Date of experience : 12 August 2024

49 reviews 5 days ago

Really great company to deal with

Really great company to deal with, I have been using them for years. I have maybe called them out twice in 20 years, but the call centre staff are great, I have never waited over 40 minutes, they only use reputable recovery agents that are based close to your breakdown area, they are straight forward and 100% no scam company, all my friends and family use them. My dad was the hardest nut to crack, he was with the probably biggest breakdown company, the name has 2 letters begging with A. He has been paying hundreds of pounds a year and was convinced they were best as the staff told him so, price increase every year, no loyalty discount, broke down once and he was waiting over 2hrs as A@ said they were busy, Dad eventually caved in and took out a policy with Rescuemycar.com his policy was just over £18 as his car is only 4 years old with full cover, including homestart a saving of over £250. He has never looked back. We all renew each year. Nowadays is hard to find a company with great customer service. Join these guys, you won't be dissapointed. They do so many different levels to cover all situations and budgets, remember when you breakdown, you are vulnerable and need help, this company is not selling you a breakdown insurance policy, it's a breakdown company. Be careful of this. YES there are other company's that are on many comparison sites but they are not selling breakdown cover, they are selling you a breakdown insurance policy, there is a big difference. Use RESCUEMYCAR.COM.

Date of experience : 03 September 2024

25 reviews 2 days ago

Real easy to sign up to your breakdown…

Real easy to sign up to your breakdown service
Not used it yet hopefully won't have to but nice to have that peace of mind for a good price 👍

Date of experience : 06 September 2024

Read 1 more review about Rescuemycar.com 11 reviews

Very easy to use the website

Very easy to use the website. The information was clear and easy to understand.

Date of experience : 06 September 2024

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About Rescuemycar.com

Information written by the company

Get 12 months breakdown cover from one of the UK's fastest growing breakdown recovery specialists from only £16 per year with unlimited call outs on all Rescuemycar.com policies.

Our 5 Star Defaqto rated Home and National breakdown cover provides one of the highest quality offerings on the market.

With a Trustpilot review score of 4.6 out of 5 from over 19,000 reviews and classed as 'Excellent', our in-house contact centre provides our customers with a professional and efficient service 24/7, 365 days per year.

We utilise a national network of over 4,000 independent breakdown recovery operators, which often results in faster response times, as the agents have greater knowledge of the local area.

We cover cars, vans, motorbikes and electric vehicles as well as offering European Breakdown Cover as an optional extra and multi-vehicle policies.

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